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Ballbar Analysis and Alignment Testing
Dedicated Customer Support
The Pilsen Imports service department is dedicated to providing the most efficient and reliable support available in the industry. Our service representatives are available 24 hours/day and 7 days/week to meet your service needs. At Pilsen, we understand the demands of a rigid production schedule and our staff strives to provide a quick response to all your machine tool needs.
 
What does 24/7 Support mean?
24/7 Support means that our service representatives are available when you need us. Whether it is first, second, or third shift we are available to assist you at any time. We are available after normal office hours to provide phone support to your maintenance staff, and we can travel on weekends or nights to arrive at your facility in the early morning.
 
Some of the Services we provide include:
Complete electrical and mechanical troubleshooting and repair of all types of machine tools.
CNC maintenance and operator training.
Hydraulic repair and troubleshooting.
Control backup.
Servo Motor and drive tuning/replacement.
Encoder and scale replacement and troubleshooting.
Machine tool geometry correction and analysis.
Pitch error compensation of linear and rotary axis.
Ball bar analysis.
Preventative maintenance services.
Machine installations and relocations.
24/7 phone support.
 
 
Trained Professionals
We are OEM trained on the following controls, machine tools and equipment:
TOSHULIN
COLGAR
QIQIHAR
REFORM
Robo Drill
Ameri Seiki
Cincinnati Milacron
GE Fanuc
Siemens
Allen Bradley
Renishaw Probes
Renishaw Ball Bar
Renishaw Laser Equipment
Heidenhain Scales and Encoders
For more information, contact our
customer support line:
513-271-3380 ext 108
Cylinder Square Testing, Laser Testing